This comparison is for sellers whose main channel is WhatsApp. If most of your orders begin in chat, your best platform is the one that makes that flow faster and cleaner.
Quick comparison
| Need | Storzu | Dukaan |
|---|---|---|
| WhatsApp-first flow | Strong focus | Depends on setup |
| Direct UPI coordination | Core model | Depends on payment stack |
| Free plan positioning | Yes | Check current plan |
| Best fit | Small vendors selling in chat | Broader commerce suite use cases |
When Storzu is usually better
- Your customers mostly come from WhatsApp and Instagram.
- You want a quick setup with minimal ops overhead.
- You prefer direct payment coordination without platform commission.
When Dukaan may be better
- You need a broader app ecosystem and non-WhatsApp-heavy flow.
- Your team already runs a structured gateway-first checkout model.
For a wider comparison set, see the best Dukaan alternatives guide. If you are still shaping your sales flow, start with the WhatsApp order website guide.