How-to· 6 min read· Updated Aug 10, 2026

How do I stop quoting every cleaning job over the phone?

By Storzu·

Quick answer

Publish your services priced the way you actually charge — by bedroom count, square footage or visit type — so clients self-select instead of calling for a number. Bookings and quote requests arrive with the details already filled in, jobs can be assigned per cleaner, and card payments settle into your own processor account. No commission on a job.

Most cleaning businesses lose the same hour every day: the back-and-forth before a job is even booked. How many bedrooms. Do you do inside the oven. What would that cost. Are you free Thursday. None of it is skilled work, and all of it happens before you have earned anything.

The fix is publishing a price, not building a website

The reason those calls happen is that your prices are not written down anywhere a client can reach. A site that lists services without prices moves the phone call rather than removing it.

So price on the unit you already quote on. Most cleaning businesses use one of three:

  • By size — a two-bed standard clean, a four-bed deep clean
  • By time — a three-hour visit, a full day
  • By job type — move-out, post-construction, one-off spring clean

Each becomes a service with its own price and duration. A client picks the one matching their home, sees the number, and books. The ones who were never going to pay your rate filter themselves out without using your afternoon.

Keep the genuinely bespoke jobs as enquiries

Some jobs really do need eyes on them first, and pretending otherwise leads to quotes you regret. Those stay as an enquiry — but a structured one. The request arrives with the address, the job type and the client's notes already captured, so your first message back is a price rather than four questions.

Recurring work, and what is missing

Repeat visits are booked as individual appointments, which is how most small cleaning businesses actually run — the client confirms each visit and you keep flexibility on both sides. What is not here is automatic recurring billing against a card on file. If your model depends on charging a subscription without the client acting, that is a real gap and you should weigh it before switching.

Jobs, cleaners and who sees what

A booking can be assigned to a specific cleaner, so the schedule reflects who is actually doing the work. On the higher plans each cleaner can have their own login limited to the parts of the dashboard you allow — their day, not your books.

Payments and tax

Card payments settle into your own Stripe or PayPal account on a paid plan; Storzu is not in the payment path and takes no cut of a job. Sales tax is not handled — it varies by state and by whether cleaning counts as a taxable service where you work, so it stays yours to manage.

What it costs

The free plan takes real bookings — 10 services and 30 bookings or enquiries a month, no card required. Growth at $9.99 a month removes the booking cap and adds your own domain. Full detail on US pricing.

Frequently asked questions

Can clients get a price without calling me?

Yes, if you are willing to publish one. Services can be priced by the unit you actually charge on — a two-bed deep clean, a three-hour standard visit, a move-out job — so a client picks the option matching their home and sees the price. Anything genuinely bespoke can stay as a quote request instead.

What about jobs I have to see before pricing?

Those work better as an enquiry than a checkout. The request arrives with the client's address, the job type and their notes already captured, so your first reply is a price rather than four questions.

Can I handle recurring weekly or fortnightly cleans?

Recurring visits are booked as individual appointments rather than as a subscription that bills automatically. That suits most small cleaning businesses, but if you need automatic recurring billing on a card kept on file, that is not something Storzu does today.

Can I assign jobs to specific cleaners?

Yes. A booking can be assigned to a particular person, and staff logins are available on the higher plans so a cleaner sees their own schedule without seeing your revenue.

Does it handle sales tax?

No. Storzu does not calculate or remit US sales tax, and whether cleaning services are taxable varies by state. Pricing and tax handling remain your responsibility — worth saying plainly rather than leaving you to discover it.

What does it cost to start?

Nothing. The free plan covers 10 services and 30 bookings or enquiries a month with no card required. Growth is $9.99/month and adds your own domain, card checkout and unlimited bookings.

Ready to start your free store?

Build it in minutes. Orders, bookings and payments, with no per-order commission.

Create your free store →

Related guides